FAQ

Here you can find answers to the most common question.

What is Home Health Care?

Home health is designed to help you recover in the comfort of your home through skilled nursing and physical, occupational and speech therapy. Your health care provider can order home health if he or she determines your condition requires you to remain in the home for rehab and recovery from illness, injury or surgery.

What can I expect from the first home health care visit?

A nurse or therapist does a thorough interview and evaluation during the first visit to your home, to come up with a coordinated and proactive approach to your care. We partner with your medical providers to promote your health. Our team approach eases the move from a hospital or nursing facility to your home. We’ll also actively engage you and your family, or caregivers, in learning how to help you stay healthy.

Will you create a special plan just for me?

Your care plan is tailored to meet your needs. First, a nurse or therapist evaluates your needs. Then, we’ll work with the doctor and you to develop your personal plan. The doctor-ordered care plan determines the services we can provide. We’ll keep your doctor updated on your progress. If your needs change, we’ll work with you and your doctor to review and adjust your care plan.

How often will I get home health care visits?

Your doctor’s orders in your personal care plan determine the services available and the frequency of home health care visits. If your condition changes, your doctor may change your care plan.

What is the difference between home health care services and personal home care services?

Home health is skilled clinical care ordered by a health care provider. These services might include things like nursing, physical therapy and occupational therapy and are designed to help you manage your condition and regain your independence after illness, injury or surgery.

Personal home care assistance involves non-clinical services, such as help around the house, transportation, bathing and light meal preparation.

Will Medicare or my insurance cover home health care services?

Home health may be covered 100% by Medicare for those who qualify, and we accept most forms of insurance. Part of the admission process includes verification of insurance. Our team is happy to help answer your financial and insurance questions.

If I’m receiving home health care for my condition, can I also get assistance with daily in-home activities such as meal preparation and transportation?

Personal home care is often needed alongside home health services, and we can help coordinate the two levels of care. A limited number of your personal home care hours may be covered by Medicare while you’re receiving clinical in-home care, but it’s generally paid separately or covered by private insurance or other government programs.